Shipping policy

Shipping Policy

1. Processing Time:
• Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving payment.
• Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Costs:
• We may offer free shipping promotions during specific periods, which will be clearly communicated on the website.

3. Estimated Delivery Time:
• Estimated delivery times are provided at checkout based on the selected shipping method and destination. Only provide OTP to the delivery partner when they are at your doorstep. Once the shipment is canceled through OTP provided by the customer, it won't be delivered.

• Please note that these are estimates, and actual delivery times may vary due to factors such as customs processing, carrier delays, or unforeseen circumstances.

4. Order Tracking:
• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order using the provided tracking number on our website or the carrier’s website.

5. Shipping Delays:
• While we strive to meet the estimated delivery times, there may be occasional delays due to external factors beyond our control. We appreciate your understanding in such situations.

6. Delivery Address:
• It is the responsibility of the customer to provide accurate and complete delivery information. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Undeliverable Packages:
• In the event that a package is undeliverable and returned to us, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Contact Information:
• If you have any questions or concerns about your order’s shipping status, please contact our customer support team at thefnsstore@gmail.com 

Note: This shipping policy is subject to change without notice. Please review the policy periodically for any updates.